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Our Staff

Claire Farrell, Membership Officer

Claire joined AULP in September 2023 to support the AULP Executive in carrying out their activities. She is responsible for dealing with member enquiries, managing internal communications and maintaining the website. She also helps to deliver the annual programme of events for AULP, including the annual conference.  Prior to joining PHES, Claire spent over a decade working in Universities in the West Midlands. She has worked in admissions, student support and research funding, gaining a wide breadth of experience across the higher education landscape.

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PHES

AULP is a special interest organisation of Professional HE Services Ltd. PHES is an umbrella company for membership organisations in higher education, and being part of PHES means that we can call on the skills and expertise of the following members of the central services team: 

Dominic Fryer, Managing Director

Dominic joined PHES in 2014 and since then has worked closely with several new associations, their executive committees, and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance.

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Andrea Clargo, Financial Operations Manager

Andrea joined the PHES team in September 2023, having spent the last 14 years working in the sporting sector, and has also worked in HE. Her role is to lead the finance function across PHES, supporting the SIO’s with budget setting, management and ensuring that the day-to-day finance transactions are processed in a timely efficient manner.

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Alexander David, ICT Manager

Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is partly to deliver the IT strategy within PHES, to provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics.

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Jemma Ladkin, Membership Officer

Jemma joined Professional HE Services (PHES) as Membership Officer in February 2018. She previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs).

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Ruth Turner, Membership Officer

Ruth joined Professional HE Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs).

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Scott Murdoch, ICT Support Officer

Scott joined PHES in 2023 to support all our associations with the delivery of online conferences and events. His primary focus will be virtual events, but he will also provide website and technical support to our staff when the conferences and events are not happening.

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Rachel Costello, Finance Officer

Rachel joined the PHES team in June 2024, having spent many years working in a variety of finance roles. Rachel’s role is to support Andrea Clargo, the wider team and SIO’s in ensuring that the day-to-day finance transactions are processed in a timely efficient manner.

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Holly Ilett, Operations Officer

Holly joined the PHES team in May 2024, having spent many years working in the HE sector in a variety of roles. Holly’s role is to support the routine operations of PHES, the Managing Director and the SIO teams.

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The AULP Executive

AULP’s activities are organised by an elected (voluntary) Executive team, supported by a part-time Administrator.

Meet the Executive

Our events

Find out about upcoming events and our annual conference.

Events

 

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